Why SSI
We Stand By Our Products.
Product Support and Repairs
SSI has replacement parts in stock for all our systems. With multiple staff in time zones across the USA, we are available by phone or email. Operators may send data or questions to our staff at any time. Our staff can answer any question about smoothness specifications or our collection systems. Each system user will have access to staff numbers, emails, and support content through the SSI Profiler software.
Rental Equipment
Rent SSI equipment for any duration; we’ll deliver, set-up, and train new operators onsite. For vehicle mounted systems, we can install the device onto your vehicle and conduct training. Advanced vehicle integrated systems can be rented with an SSI vehicle. A portion for the rental cost can be applied as a discounts toward system purchases.
Certifications
SSI’s guarantees certification under local standards. Our inertial profiling systems can pinpoint localized roughness (bumps and dips) with unrivaled precision. Running different brands of profilers over a test surface using artificial bumps placed at random locations has proven the superior ability of the SSI system to reproduce the exact length and height of bumps and dips. SSI’s higher precision profile data facilitates new and useful solutions—from real time navigation along pavement profiles to pin-point the edges of mark localized roughness—to enabling operators of grinders and mills to adjust their machines according changes in surface profiler. Contact SSI for more details on these innovative solutions.
Custom Development
SSI offers custom hardware and software development services. Whether an expansion of the capabilities of an existing SSI device or development of new solutions, we extend SSI’s experience to push technology advancements.
Through all of our contacts and industry experience we can give the expert advice needed to achieve your goals. We are constantly upgrading our fleet and software. Please submit a Feedback request through our SSI Profiler software and a programming engineer will begin meeting your request.
Perpetual Support
After the initial training and certification comes the most important time for our customers. All SSI customers have access to SSI technician cell phone numbers along with numbers to the three regional offices. Our hours are as flexible as your demanding schedules. Feel free to contact us at: support@smoothroad.com
SSI also offers support to owners and end users of SSI devices and other brands of equipment. SSI’s hardware and software solutions can typically be retrofitted onto existing equipment, regardless of the manufacturer.
Best-in-Class Surface Testing Solutions
What Our Customers Say About SSI
“The guys at SSI are awesome! They provide exceptional service, and they always go above & beyond. They’re always available to support us whenever we need them. They have great knowledge & understanding of smoothness requirements & data analysis techniques. These guys are great to work with!”
“We use SSI’s CS8500 and CS9300 systems. They are durable, reliable, and easy to use. SSI also has an outstanding customer support team. SSI has been an amazing partner to work with for all our profiling needs. Mahalo.”
“Throughout the several years of our business relationship, SSI has always been there for us when we need them. They have a very intelligent support team capable of answering any questions we have. We look forward to many more years of working with SSI ”
“SSI has been in my corner for the past 15 years. They always listen and continue to integrate their platform around customer feedback. With their support this allows my company to be successful.”
“A great product is nothing without a team to back it. SSI has shown me that not only do they produce a great product, but they have the team to support it as well. Their passion and commitment to their customers have given us the tools and knowledge we need to produce smoother roads.”
“The SSI staff is always there to answer our calls and provide support. Their customer service is excellent. We can count on them to keep our profiler on the road. ”
